How to Reset Player Data

If you need to, you can reset a player’s progress in the game. Here are some times when you might want to do this:

  • You want everyone to replay the game.
  • A single player may request opportunity to replay the game. (Note: In a QUEST game, a player can replay any level without you having to reset the game.)
  • You are testing a game before making it available to all players. (You want to reset your own progress or the progress of testers so they can replay the game.)

Follow these quick steps to learn how to reset player data.

Quick Steps List

  1. Select the MANAGE PLAYERS option in the left-hand menu.
  2. Select Edit or Reset Progress.
  3. To reset a specific player, use Reset Specific Player Progress section located below the Edit Player section. Locate the drop-down menu and select which player’s data you would like to reset, or search for a player to reset.
  4. Once you have selected the specific player, confirm resetting that player by checking the box next to Confirm resetting the player selected above?
  5. Click Reset Player.
  6. To reset all player data, find Reset ALL Player Progress. 
  7. Confirm resetting all player data by checking the box next to Confirm resetting All Player Data in the system?
  8. Click Reset All Player Data.

Click through the slideshow below to see the steps in action.