get-started

Dashboard Overview

When you log in to Drive as a game author, you land on the main dashboard for your Drive game. This dashboard is your launching point for anywhere else you want to go within the authoring tool. It is also a source of summary information about your game and its players. Let’s look at how this dashboard is organized.

Menus/Navigation

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The “hamburger” icon in the top left corner lets you expand and collapse the sidebar menu located on the left side of your screen. Your Drive game’s name is located next to this menu icon. Once you expand the navigation, you will see options that help you:

  • Develop your game
  • Customize your game
  • Manage players
  • Access reports
  • Implement your game
  • Access Knowledge Base resources

Each of these menu options can also be expanded to reveal sub-menu choices within each main area of the authoring tool.

Summary Statistics

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The top of your dashboard gives you a quick snapshot of your players and how they are doing. As the image shows, four icons are always visible. These icons let you see how many players you have, how many are active, how many have reached mastery, and the average mastery value.

Pre-launch Checklist

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If your game has not yet launched, a Knowledge Guru Drive Creation Checklist to Launch will be displayed. This checklist outlines the six steps you need to execute to get your game created. Clicking any of the six steps provides you with a detailed explanation of each one.

As you complete tasks, the checklist automatically marks the tasks off your list and changes the box from red to green. By clicking within a step, you can see a more detailed explanation of it.

Post-Launch Statistics and Recent Activity Log

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Once you make your Drive game live, your pre-launch checklist gets replaced with additional player statistics. These statistics are dynamic. You can click within them to access full reports. You can also hover over the bars in the graph or the pie pieces in the pie chart to see specific data points.

The bottom left portion of your screen will change to a timeline labeled KG Recent Activity. This activity log can help you see how long it took to create and put your game online as well as the most recent activities of the game’s players.

Your Profile and Logging Out

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The drop-down menu at the far-most upper right corner of your screen contains links to your profile settings as well as a log out option. Your profile shows the date your Knowledge Guru subscription expires and allows you to change your email and password.

Knowledge Base Help and Support

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The Knowledge Guru Knowledge Base is always available to you via Access Resources in your navigation pane. This menu option contains a link to the Drive Knowledge Base as well as to Support.

get-started

How to Add, Edit, or Remove Game Shells

As a System Admin, you have the power to add, edit, or remove game shells. A game shell is a game that does not yet have content in it and hasn’t been made “live.” Every game starts out as an empty shell. Once a Game Author populates the shell and converts it to online status, it becomes a game. As a System Admin, consult with the intended Game Author to determine if the game shell should be for a Quest, Legend, or Drive game.

Follow these steps to add, edit, or remove game shells.

Steps for Creating a Game Shell:

  1. In the System Admin tool, locate the Game Management area.
  2. Click CREATE NEW GAME SHELL.
  3. On the screen that appears, select the Game Author from the drop-down menu.
  4. Create a game name and URL.
  5. Choose a game type (Drive, Quest or Legend).
  6. Click CREATE GAME.

Steps for Editing or Removing a Game Shell:

  1. In the System Admin tool, locate the Game Management area on the Main Menu screen.
  2. Click EDIT GAME SHELLS.
  3. Choose which game to edit by selecting a game in the drop-down menu.
  4. Click EDIT GAME.
  5. In the Edit Game Shell section, change the Game Author, name, or URL.
  6. Click UPDATE GAME.
  7. To remove the game, locate the checkbox under Remove this game?
  8. Click REMOVE GAME.
  9. Click YES I AM SURE.

Click through the slideshow below to see the steps in action.

get-started

How to Create a Game Author and a Legend, Quest, or Drive Game Shell

System administrators create and manage game authors and game shells. If you are not a system administrator, you cannot perform either of these tasks.

Every Knowledge Guru game must have a Game Author associated with it. A Game Author is the individual who creates the game content, customizes the game, and implements the game (e.g. makes it go live). The game author can also access and export game reports that detail player progress, player performance, etc.

To create a Game Author:

  1. Log in to your Knowledge Guru account at: theknowledgeguru.com/login/
  2. From the drop-down list of items, select System Administrator or Account Owner. This option should be at the top of the drop-down list.
  3. On the main screen of the System Administration site, select Create New Game Author within the Game Author Management section.
  4. On the screen that appears, enter the game author information and click ADD GAME AUTHOR.

After you have a game author in your system, you can create a game shell and associate the author with the shell. Here’s how:

  1. From the Main Menu, select Create New Game Shell. You will see this option within the Game Management section.
  2. On the screen that appears, choose a game author from the drop-down menu.
  3. Fill in the game name, and game URL.
  4. Choose which game type you want in the drop-down menu (Drive, Quest, or Legend).
  5. Click CREATE GAME.

Click through the slideshow below to see the steps in action.

get-started

Understanding the Roles in Knowledge Guru

Every Knowledge Guru subscription includes four user roles. Take time to understand the roles as it helps you understand what each one can and cannot do.

Account Owner

This role serves as Bottom-Line Performance’s primary point of contact. Information on new product releases is sent to this individual. Renewal information also gets sent to this individual.

Account owners can:

  • Function as a System Administrator.
  • In Enterprise subscriptions only, assign another team member to be a system administrator.
  • Access the Manage Accounts tab within system administration site.
  • Perform any task a System Administrator can do (outlined below).

System Administrator

The System Administrator oversees subscription usage and manages game authors and shells. They can:

  • Manage game authors and game shells by adding, editing, and deleting them.
  • Log in to any game within the system and perform all actions a Game Author can.
  • Remove players from the overall Knowledge Guru system. (Game authors can remove a player from a single game, but not the overall system.)
  • Generate system reports.
  • Monitor overall usage against the subscription limits (number of game shells, players, author licenses).

Game Authors

Game Authors create and edit games assigned to them. With an assigned game, they can:

  • Create, edit, or delete game content.
  • Customize the game shell’s theme and branding.
  • Set up email verification requirement for new players.
  • Add, edit, or delete individual players from the game (not the overall system).
  • Reset player progress – for a single player or for a group of players.
  • Generate game reports and monitor game play.
  • Export a SCORM package and supply it to an LMS administrator for upload to an LMS.
  • Obtain the game URL to provide it to players who need access to the game.
  • Provide a link to a “live scoreboard” if a workshop facilitator wants to use a Knowledge Guru game as part of a live event.

Players

Players can register for – and play – a Knowledge Guru game for which they have the URL and appropriate access credentials.

get-started

Legend vs. Quest vs. Drive: When each is appropriate

Knowledge Guru has three game apps that offer different learner and gameplay experiences. Legend and Quest use a question/answer format. Drive uses mini-games that are more robust in the gaming aspect and go beyond simple question/answer. This article explains the main differences between Legend, Quest, and Drive in terms of instructional design, use cases, and player experience.

Want the short and sweet version? Here’s a summary chart.

legendquestdrive

Now, let’s break it down. When it comes to instructional design, all the Knowledge Guru apps share four core design elements, but there are a lot of differences as well. The chart below shows these differences.

Instructional Design
Attribute Drive Quest Legend
Uses some method of spacing/repetition to reinforce and enable remembering. X X X
Ties to scoring performance. X X X
Links content to learning objectives. X X X
Provides immediate feedback. X X X
Heavily emphasizes adaptive, personalized learning with app adjusting learning content based on user’s performance and confidence ratings. X
Optimized for microlearning with a goal of 5 minutes/session and experiences that require about 2-3 weeks of effort to conclude. X
Players work toward a mastery rating. Spaced repetition influenced by player’s performance and confidence. X
Uses mini-games as means of practice; each mini-game focuses on a single learning objective for laser focus. X
On any day of play, players will encounter a maximum of 3 learning objectives. X
Integrates Bloom’s taxonomy into creation of objectives AND into association of specific mini-games with specific levels of Bloom’s taxonomy. X
Repeats every topic in each World of game. Players get first iteration of content in World A, second iteration in World B, and final in World C. X
Concludes each world with a “bonus gate” game. This game presents learners with questions they made errors on FIRST. X
Allows authors to adjust game spacing. X
Several Q-type choices including ability to incorporate URLs for videos and online resources into questions. X
Includes option to have “performance challenges,” which are a means of providing Accounts for need to provide skill practice or job-related activities. X
Every topic in game has learning objectives associated with it. Every learning objective has question sets or game content associated with it. X X X
Focuses on one topic at a time; Players must respond to Qs along 3 paths. Each path contains micro-spaced iterations of content associated with that topic. X
A level = a topic and its 3 iterations of content are paths A, B, and C. X
Players master all content related to a topic before moving to next topic. X
A “grab bag” level is always final topic in game.  Repeats every question that is part of game for final spaced repetition. X
Provides single basic Q-type structure. Authors can use images to craft fill-in-the-blank or “select all that apply” questions. X

 

Each Knowledge Guru app has a unique user experience and game design. The chart below describes their unique attributes.

Game Design and UI/UX Design
Attribute Drive Quest Legend
Desktop or tablet X
Phone, tablet, or desktop X X
Phone first; viewable on other devices but optimized for phone. X
Game elements: mastery scoring, leaderboards, mini-games w/ mini-challenges, aesthetics, personalization, feedback. X
Game elements: leaderboards, personalization options (character, Guru selection), feedback, levels, star ratings, power-ups, aesthetics, challenge. X
Game elements: challenge, theme, aesthetics, feedback, leaderboards, achievements X
Intended to mirror experience of casual mobile game with quick in/out. Most sophisticated look/feel with goal toward “minimalism.” X
Larger area for questions and for images associated w/questions. X
Smaller area for images; simplest play experience. X
Most sophisticated use of learning games, going beyond simple Q&A. X
Provides most robust player-facing analytics and ID of strengths/weaknesses. X
Player-facing analytics that show scoring, rank, and performance plus player summary report given after each World of play. X
In-game analytics shows player’s rank versus all others in a “See the Standings” tab. X

 

The chart below shows the possible use cases for each Knowledge Guru app.

Use Cases
Use Case Drive Quest Legend
Pre-work X X
Post-training reinforcement X X X
Targeted to sales reps/sales training reinforcement X  

 

Can be used to reinforce product positioning, industry knowledge, competitors, objection handling, etc. X X X
Play during a live event X X
Product and process training X X
Compliance training X X


Not sure which app is right?

Here are some questions that might help you decide.

  1. Are you limited to IE8? If IE8 is an absolute requirement, then Legend is the game type you need to use.
  2. Do you want option of play on a smartphone? If yes, use Quest or Drive.
  3. Are you focused on micro-learning? If yes, Drive or Quest is best.
  4. Do you need learners to only be able to complete questions associated with ONE topic at a time? If controlling access to topics matters, then go with Legend.
  5. Would you like the game to include skill components – where players actually practice a skill or do something in addition to answering game questions? If yes, choose Quest.
  6. Do you want game play to continue across several days or weeks to maximize benefits of spaced repetition? If so, choose Quest or Drive.
  7. Does your game need more than 4 topics? If so, choose Quest or Drive.
  8. Are you looking for a one-time, quick-play experience? Choose Legend – you can set up a small game that only has 9 to 12 question sets. People can play in about 15 minutes/ time. Use it to reinforce 1-3 key concepts.
  9. Do you want to incorporate video? If so, choose Quest or Drive.
  10. Is your focus reinforcement and / or adaptive learning? Choose Drive.