You already developed and customized your Knowledge Guru Drive game. Now you need a plan to launch it, promote it, and measure it.
Consider these tips for a successful implementation:
1. Make it mandatory… and integrate into an existing workflow.
Your employees’ time is limited, and most of them only have the energy to focus on the activities that are truly essential to their jobs. Our experience shows us that the organizations that are most successful require that their employees play Drive AND integrate the game into an existing workflow. For example, if your organization uses the Salesforce CRM, you can encourage reps to log in with their Salesforce credentials. You also might include links to the game and to the native app within an existing training portal or intranet.
If you are unable to make your game mandatory, plan a series of communications that promote the game and remind players to play. Offer incentives, recognition and/or prizes. And make sure it is integrated into learners’ workflows.
2. Blend into a curriculum: use as part of a learning solution.
Organizations have the most success when Drive is part of a larger blended curriculum or strategy. Make sure your Drive game works with the other solutions in your curriculum to drive your learning objectives. It is best used as a reinforcement tool (see step 3).
3. Use Drive as a reinforcement tool.
Furthermore, we find that Drive works especially well as a reinforcement tool. Send your game out to learners after they have completed an eLearning course or instructor-led session to help them remember content covered in the training. If you want to use Knowledge Guru as pre-work or a live event training activity, the Quest and Legend apps are better options.
4. Offer incentives and/or provide sufficient motivation.
We recommend providing prizes and rewards to your employees for completing your Drive game. Encouragement from senior leadership can be even more effective.
5. Create a communications strategy around the game.
Incorporate some sort of multi-part communications strategy to get the word out about your new Drive game. This could include many things, such as a series of emails or even a collection of advertisements placed throughout your company intranet site. Make sure you explain to players how they will download the app and register. (Link to tutorial about registering players).
6. Use reporting and adapt the training.
Identify a specific learning objective that your learners are missing as a group, then adjust your Drive game to better focus on the weak process step. Pay close attention to how confidence compares to performance for each topic and learning objective. Take advantage of the data you gather from your learners and act quickly to adapt their training and processes. Learn more about how to use reports in this tutorial.
7. Gather insights via surveys.
Consider surveying your learners after they complete your Drive game. Surveys can reveal many valuable insights that impact future games you create.
Here are a few more implementation tips for Knowledge Guru Drive.