Legend vs. Quest vs. Drive: When each is appropriate

Knowledge Guru has three game apps that offer different learner and gameplay experiences. Legend and Quest use a question/answer format. Drive uses mini-games that are more robust in the gaming aspect and go beyond simple question/answer. This article explains the main differences between Legend, Quest, and Drive in terms of instructional design, use cases, and player experience.

Want the short and sweet version? Here’s a summary chart.

Now, let’s break it down. When it comes to instructional design, all the Knowledge Guru apps share four core design elements, but there are a lot of differences as well. The chart below shows these differences.

Instructional Design
Attribute Drive Quest Legend
Uses some method of spacing/repetition to reinforce and enable remembering. X X X
Ties to scoring performance. X X X
Links content to learning objectives. X X X
Provides immediate feedback. X X X
Heavily emphasizes adaptive, personalized learning with app adjusting learning content based on user’s performance and confidence ratings. X
Optimized for microlearning with a goal of 5 minutes/session and experiences that require about 2-3 weeks of effort to conclude. X
Players work toward a mastery rating. Spaced repetition influenced by player’s performance and confidence. X
Uses mini-games as means of practice; each mini-game focuses on a single learning objective for laser focus. X
On any day of play, players will encounter a maximum of 3 learning objectives. X
Integrates Bloom’s taxonomy into creation of objectives AND into association of specific mini-games with specific levels of Bloom’s taxonomy. X
Repeats every topic in each World of game. Players get first iteration of content in World A, second iteration in World B, and final in World C. X
Concludes each world with a “bonus gate” game. This game presents learners with questions they made errors on FIRST. X
Allows authors to adjust game spacing. X
Several Q-type choices including ability to incorporate URLs for videos and online resources into questions. X
Includes option to have “performance challenges,” which are a means of providing Accounts for need to provide skill practice or job-related activities. X
Every topic in game has learning objectives associated with it. Every learning objective has question sets or game content associated with it. X X X
Focuses on one topic at a time; Players must respond to Qs along 3 paths. Each path contains micro-spaced iterations of content associated with that topic. X
A level = a topic and its 3 iterations of content are paths A, B, and C. X
Players master all content related to a topic before moving to next topic. X
A “grab bag” level is always final topic in game.  Repeats every question that is part of game for final spaced repetition. X
Provides single basic Q-type structure. Authors can use images to craft fill-in-the-blank or “select all that apply” questions. X

 

Each Knowledge Guru app has a unique user experience and game design. The chart below describes their unique attributes.

Game Design and UI/UX Design
Attribute Drive Quest Legend
Desktop or tablet X
Optimized for phone, tablet, or desktop X X
Game elements: mastery scoring, leaderboards, mini-games w/ mini-challenges, aesthetics, personalization, feedback. X
Game elements: leaderboards, personalization options (character, Guru selection), feedback, levels, star ratings, power-ups, aesthetics, challenge. X
Game elements: challenge, theme, aesthetics, feedback, leaderboards, achievements X
Intended to mirror experience of casual mobile game with quick in/out. Most sophisticated look/feel with goal toward “minimalism.” X
Larger area for questions and for images associated w/questions. X
Smaller area for images; simplest play experience. X
Most sophisticated use of learning games, going beyond simple Q&A. X
Provides most robust player-facing analytics and ID of strengths/weaknesses. X
Player-facing analytics that show scoring, rank, and performance plus player summary report given after each World of play. X
In-game analytics shows player’s rank versus all others in a “See the Standings” tab. X

 

The chart below shows the possible use cases for each Knowledge Guru app.

Use Cases
Use Case Drive Quest Legend
Pre-work X X
Post-training reinforcement X X X
Targeted to sales reps/sales training reinforcement X  

 

Can be used to reinforce product positioning, industry knowledge, competitors, objection handling, etc. X X X
Play during a live event  X X X
Product and process training X X
Compliance training X X


Not sure which app is right?

Here are some questions that might help you decide.

  1. Are you limited to IE8? If IE8 is an absolute requirement, then Legend is the game type you need to use.
  2. Do you want option of play on a smartphone? If yes, use Quest or Drive.
  3. Are you focused on micro-learning? If yes, Drive or Quest is best.
  4. Do you need learners to only be able to complete questions associated with ONE topic at a time? If controlling access to topics matters, then go with Legend.
  5. Would you like the game to include skill components – where players actually practice a skill or do something in addition to answering game questions? If yes, choose Quest.
  6. Do you want game play to continue across several days or weeks to maximize benefits of spaced repetition? If so, choose Quest or Drive.
  7. Does your game need more than 4 topics? If so, choose Quest or Drive.
  8. Are you looking for a one-time, quick-play experience? Choose Legend – you can set up a small game that only has 9 to 12 question sets. People can play in about 15 minutes/ time. Use it to reinforce 1-3 key concepts.
  9. Do you want to incorporate video? If so, choose Quest or Drive.
  10. Is your focus reinforcement and / or adaptive learning? Choose Drive.

How to Log In to Your Knowledge Guru Account

Quick Steps to Log in to Knowledge Guru

  1. Go to http://www.theknowledgeguru.com/login.
  2. Enter your email address and password and click Sign In.
  3. Don’t know your password? Enter your email address and click Forgot Password.
  4. You will receive an email shortly after your request. Simply create a new password and log in to Knowledge Guru.

If your email is not yet registered with Knowledge Guru, you can reach out to your contact at BLP and they can help you register.

You Logged in to Knowledge Guru… Now What?

Once you’re logged in to your Knowledge Guru account, you can:

5 Keys to Success with Legend and Quest

Want to make your first Knowledge Guru game roll-out a success? While the platform itself is easy to use, a bit of planning and preparation goes a long way. The following “keys to success” will help you make the right decisions before you start designing your Legend or Quest game… and help you make your game content instructionally sound.

1) Choose the right game “type” for your endeavor.

Knowledge Guru offers you three options: Drive, Quest or Legend. Each one can a give you an impactful learning experience, but this article focuses on Quest and Legend. Sometimes either option is equally good. Here’s a few of the major things to consider:

  • Do you HAVE to support IE8? If so, use Legend. Quest will not work within Internet Explorer 8.
  • Do you want people to play as part of a live event? Either game type can be used. Legend is the optimal choice if you want to break up game play throughout the day and have players focus on a single topic per play session. Quest is a strong option if you want the game to serve as an overall review of the day. You can have players complete a single world within the game, which would include all the day’s topics. They can then finish their games on their own – getting two additional repetitions of your content following your live event.
  • Do you have a theme? Legend gives you 8 different themes to select from; Quest gives you three. Some customers even opt for a custom-made theme. Which one is right for your event/learning experience?
  • Do you want to incorporate video? Use Quest. Legend does not support video within the questions.
  • Do you want to include “performance challenges” as well as the question/answer format? If so, choose Quest.

For more detailed comparisons, you can check out these Knowledge Base articles that do a detailed comparison of Legend and Quest.

2) Make your game smaller as opposed to bigger.

Both Legend and Quest are designed to maximize learner retention of content. However, if you overload your game with too much content, you will hurt your players’ ability to remember.  Novice authors can go a bit crazy on crafting questions and suddenly find themselves with 8, 9, 10 or even 11 question sets within a single topic. The result is player fatigue and overload on their brains. They end up remembering very little.

If you truly have lots and lots of content to cover, consider crafting several “mini-games” that can be spaced out. The Legend game type is particularly good for designing this type of solution. You can have a highly effective Legend game that has only three topics with three question sets in each topic.

3) Get good at writing question “sets”

The single biggest challenge novice game creators have is recognizing when they are not writing iterative questions. Our Knowledge Base has a great article on how to write iterative questions. We encourage you to read it before you create a game, or to evaluate a game you’ve already created. Here’s a terrific formula to think about when you craft a question iteration:

  • Make the  question on the “A” path (Legend) or “A” world (Quest) a recall of the fact. This can be done as a true/false or a multiple choice option.
    • Widget A has three benefits. Two of these are durability and low cost of operation. What’s the third?
  • Make the question on the “B” path or world a bit more difficult by crafting a fill-in-the-blank or having them reference.
    • When you sell Widget A to customers, you need to share three benefits: ______ , ___ _____ of operation, and _____ease of________.
  • Make the question on the “C” path or world scenario based. Have them incorporate the fact into a job situation they would typically encounter.
    • You are meeting with Joe at ACME construction. He is concerned about replacement costs of Widget A. Which of the three benefits below is the one you should communicate to Joe? (NOTE: The answer would be durability. The distractors would be the other two benefits.)

4) Make your questions contextual to the players’ jobs and personal to them.

We all care about what matters most to us. So make sure your questions place your players in their jobs whenever possible. Here’s a terrific “formula” to think about when you craft a question iteration:

  • You are in a lab….
  • Your manager wants you to….
  • Your customer asks….

5) Incorporate visuals and video.

People respond well to images and they like watching short videos—just think about the popularity of YouTube. If you can show them instead of tell them, do it! Here are things you can do with an image, even one made in PowerPoint:

  • Give the player a context or “setting” for a scenario or a visual of what a customer might look like.
  • Present data that a player needs to analyze before responding to a question.
  • Show the flow of a process or the steps in a process.
  • Present a vignette of a selling situation, a feedback session, a customer inquiry, etc.

How To Create a Game Author and a Game Shell

Every Knowledge Guru game must have a Game Author associated with it. A Game Author is the individual who creates the game content, customizes the game, and implements the game (e.g. makes it go live). The game author can also access and export game reports that detail player progress, player performance, etc.

You must be designated as a system administrator within Knowledge Guru to create a game author.

To create a game author:

  1. Log into your Knowledge Guru account at: theknowledgeguru.com/login/
  2. Select your company from the game list. If you have no games, you will automatically be logged into your system administrator account.
  3. Select GAME AUTHORS/CREATE GAME AUTHOR from the left-hand menu.
  4. Enter the game author information and click CREATE GAME AUTHOR.

After you have a game author in your system, you can create a game shell and associate the author with the shell. Here is how:

  1. From the left-hand menu, select GAME SHELLS/CREATE GAME SHELL.
  2. On the screen that appears, choose the game type you want to create.
  3. Fill in the game name, and game URL.
  4. Choose which game type you want in the drop-down menu (QUEST/LEGEND/DRIVE).
  5. Click ‘CREATE GAME SHELL.’

Click through the slide show below to see the steps in action.

Optimal uses for a Legend Game

Knowledge Guru has three game types that offer different gameplay experiences. Each game type uses a question/answer approach, but the game play within each one is different. This post focuses on the Legend game type and how it compares to the Quest game type. The slideshow below gives a walk-through of the basic game play experience:

 

Here’s a summary of reasons to choose Legend over Quest:

  • You need to support IE8 browser. IE8 is an outdated browser, but many corporations still want to use it. Quest requires a modern browser (IE9 or higher, Chrome 14 or higher, Firefox 3 or higher, Safari 4 or higher). Legend IS our answer to  the IE8 requirement some companies still have. It has less sophistication in its game play because IE8’s functionality won’t support many elements we take for granted when we see them in modern browsers. Quest will not work in IE8. Legend does.
  • You want people to play a short game in a single sitting.  Legend is great for making a short game if you limit the number of question sets you include. Quest’s entire game play experience is optimized for play over time. While people can – and do – play across multiple time periods in Legend, Legend is better than Quest for a very short game that doesn’t have a lot of content.
  • You only need a two-topic game. Quest requires at least 3 topics. With a Legend game you can have a one-topic game if you want (though we don’t recommend it).
  • You want players to be able to see game standings across all players. Legend includes a STANDINGS tab in the game so players can see how all players are doing and what all the scores are in Normal mode of play.
  • You like the idea of two rounds of play – normal mode and grab bag mode. We have lots of clients who will invite learners to play to “Knowledge Guru Mastery” before coming to an event. They then have a live Guru Bag competition at the event itself with the live leaderboard displaying while people play.
  • You want a wide array of theme choices. Legend lets you select between 8 different theme options, which can offer variety in the aesthetics.

If you want to compare/contrast against the Quest game type, check out this article on optimal uses for a Quest game.

How To Add, Edit, or Remove Game Shells

As a System Admin, you have the power to add, edit, or remove game shells. A game shell is a game that does not yet have content in it and hasn’t been made “live.” Every game starts out as an empty shell that an author has to populate and then convert from offline status to online status. The Game Author will determine if the game shell should be for a Quest game, or for a Legend game.

Follow these steps to add, edit, or remove game shells.

Steps for Creating a Game Shell:

  1. In the System Admin tool, locate the GAME MANAGEMENT area.
  2. Click Create New Game Shell.
  3. First, Select the game author from the drop-down menu.
  4. Create a game name and URL.
  5. Choose a game type: Legend or Quest.
  6. Lastly, click ‘CREATE GAME.’

Steps for Editing or Removing a Game Shell:

  1. In the System Admin tool, located the GAME MANAGEMENT area.
  2. Click Edit Game Shells.
  3. Click through the slide show below to see the steps in action.
  4. Choose which game to edit by selecting a game in the drop-down menu.
  5. In the Edit Game Shell section, change the game author, name, or URL.
  6. Click ‘UPDATE GAME.’
  7. To remove the game, locate the checkbox under Remove this game?
  8. Click ‘REMOVE GAME.’
  9. Click ‘YES I AM SURE.’

Click through the slide show below to see the steps in action.

Optimal uses for a Quest Game

This blog post describes features unique to Quest and identifies business cases where this game type will work well. Quest, Legend, and Drive game types are all suited to different training needs and situations. In some cases; the choice becomes one of personal preference.

Click through the slideshow to see a quick visual summary of the key features unique to a Quest player experience.

Here’s a bullet point list of the features unique to Quest:

  • A quicker entry into the game. Legend has a story associated with every theme. Drive has players complete a confidence assessment. Quest does neither of these things. The game goal is to unlock knowledge by completing a quest.
  • The ability for the player to select an avatar. We’ve created 12 different game pieces or avatars for players to choose from, depending on the theme you choose. Players get to select one of these characters or game pieces to represent them as they complete their quest.
  • The ability for the player to select a personal “Guru” to accompany the player on the quest. There are six Gurus to choose from.
  • The use of levels and star rankings to encourage replay of levels that a player did not do well on. There is no “grab bag” in a Quest game as there is in a Legend game. Instead, we encourage additional repetition through the star rankings. Most players will want to achieve 3-star performance. Few will want to settle for 1-star performance.
  • The inclusion of “Performance Challenges.” These extend the game play experience beyond recall of knowledge or application of knowledge to specific job scenarios. Performance Challenges can be a variety of things, but will often include some type of skill practice or skill demonstration the learner needs to do. You can get creative with what you include. These challenges do not HAVE to be included in a Quest game, but they are a feature unique to the Quest game type. For more information on these, check out the blog on how to create them.
  • Different game “spacing” of learning content. Both Legend and Quest (and to some extent, Drive) use the instructional techniques of spacing and repetition. Quest does it differently than Legend – increasing the spacing between repetitions of content.  In Quest, the “A,” “B” and “C” repetitions of each question associated with a topic are distributed across three Worlds in the game instead of being clustered together. Players go through the “A” version of all game questions in World A. They then progress to World B and respond to all the “B” questions. Finally, they traverse to World “C” for the final repetition. Spacing can be further extended if the game author selects “daily” or “weekly” spacing.
  • Option for you to control the game spacing. In Quest you can choose “no spacing” or you can choose one of these two options:
  • The inclusion of  a mini-game, a bonus gate, and power-ups. These elements are all designed to enhance player motivation and increase engagement during the learning experience.
  • More intensive feedback – feedback is provided after every question, every level, and every World in the game.
  • IE8 is NOT supported. Some companies still hang on to this old browser version, but it prevents us from using higher-quality graphics and slicker interactions. Quest requires IE9 or higher. The benefits are visually very evident if you play through a Legend game and a Quest game, though Legend still looks lovely.

So what are strong “use cases” for Quest?

These are scenarios where we recommend a Quest game type instead of a Legend game type or a Drive game type. There are other use cases where all three game types are a good option.

  • As a cornerstone of an employee onboarding  program focused on helping specific employee groups ramp up. Both Quest and Drive would work well in this use case. A Quest game can incorporate a broad range of topics (up to 7 topics instead of the limit of 4 topics in Legend). It can also allow you to include performance challenges that can help a new employee ramp up to a specific job. For example, a big box retailer might create a Quest employee onboarding game for new sales associates who will work in specific areas of the store. A bank might create a Quest game to support ramp-up of personal bankers. An accounting firm might want a Quest game for new associates. A pharma or medical device company might incorporate a Quest game as part of onboarding new sales associates.
  • As a component of a multi-day or multi-week training initiative. If you provide multi-day training, a Quest game can be a terrific supplement that reinforces content and pushes people to execute skill practice activities.
  • As a steady reinforcement that allows for small “chunks” to be presented on a daily or weekly basis as opposed to a need to do a single “dump” of content. Great examples include call centers, bank personnel, retail personnel, etc. who have very limited amounts of time available for training, but who need constant reinforcement on product information, safety information, policies, etc. A single level in a Quest game can be completed in only a few minutes a day. Drive is also ideal in this scenario.

When Should You Use Legend instead of Quest (or Drive)?

Quest can be used in many of the same situations as a Legend game. Here are four instances, where Legend is a better game type to use:

  • You don’t have a lot of content. Quest games are designed for 4 to 7 topics. If you have 2 or 3 game topics, you may prefer a Legend game format.
  • You want a single-event game play experience. Quest and Drive are both designed for multi-day or week game play with its inclusion of performance challenges that players execute in addition to responding to game questions. It is set up to provide more “macro” spacing of the repetitions of content. If you want players to complete the game in a single day, Legend is going to be a better game choice.
  • You must support IE8. Quest does not.

Check out this article to learn more about optimal uses for a Legend game, or this article for optimal uses of a Drive game.

Understanding the Roles in Knowledge Guru

Every Knowledge Guru subscription includes four user roles. This post summarizes what each role can do.

Account Owner

This role serves as our primary point of contact. They can do these things:

  • Function as a System Administrator.
  • Often, the Account Owner assigns another team member to be the system administrator.
  • Depending on the subscription license, they may be able to more than one system administrator.
  • Have access to Manage Accounts tab within system administration site; other system admins do not.
  • Log into any game within the system and do anything a Game Author can do for a given game.
  • Monitor overall usage against the subscription limits (number of game shells, players, author licenses).

System administrator

The system administrator oversees the subscription and sets up game authors and shells. They can do these things:

  • Create and manage game authors and game shells – adding, editing, and deleting them.
  • Log into any game within the system and perform all actions a Game Author can.
  • Generate system reports.
  • Monitor overall usage against the subscription limits (number of game shells, players, author licenses).

Game Authors

Game authors create and edit games. They have a LOT of things they can do…for any game they are assigned to. They can do these things:

  • Log into assigned games.
  • Customize the game shell’s theme and branding.
  • Customize two user registration fields.
  • Set up email verification requirement for new players.
  • Create, edit, or delete game content.
  • Add, edit, or delete individual players.
  • Reset player progress – for a single player or for a group of players.
  • Generate game reports and monitor game play.
  • Generate a SCORM package and supply to an LMS administrator for upload to an LMS.
  • Obtain the game URL that players need to access the game.
  • Provide a link to a “live scoreboard” if someone wants to use a Guru game as part of a live event.

Players

This one’s pretty obvious. Players can register for – and play – a Knowledge Guru game.